Terms & Conditions
TERMS OF SALES
Les présentes conditions de vente sont conclues d’une part par boxtvtop.com , par toute personne physique ou morale souhaitant procéder à un achat via le site internet boxtvtop.com
1. Acceptance of conditions
The customer acknowledges having read, at the time of ordering, the special conditions of sale stated on this screen and expressly declares to accept them without reservation. These general conditions of sale govern the contractual relations between boxtvtop.com and its customer, both parties accepting them without reservation. These general conditions of sale will prevail over all other conditions appearing in any other document, except prior exemption, express and written.
The automatic registration systems are considered as proof of the nature, content and date of the order. boxtvtop.com confirms the acceptance of his order to the customer at the email address that the latter will have communicated. The sale will not be concluded until the order is confirmed. boxtvtop.com reserves the right to cancel any order from a customer with whom there is a dispute over payment for a previous order. The information given by the buyer when ordering commits the latter: in the event of an error in the wording of the recipient’s contact details, the seller cannot be held responsible for the impossibility in which it could be delivered. the product.
After order confirmation, boxtvtop.com undertakes to ship the product (s) by carrier according to buyer’s choice. This carrier, in turn, undertakes to deliver the order to the buyer’s address, which the latter will submit to boxtvtop.com.
The products are transmitted on the risks and risks of the recipient. The latter, upon delivery and in the presence of the carrier or the person making the delivery, must verify the quality and condition of the goods. If the items are damaged or lost, the buyer must make any necessary results and confirm his reservations by registered letter with acknowledgment of receipt from the carrier within three days of receiving the goods.
In addition, for deliveries in the buyer’s country, the customer undertakes to pay all taxes due on the import of products: customs duties, value-added tax and all other taxes due under the laws of the country of receiving the order. Delivery will be made by courier or other service provider.
Delivery to the customer is done by delivering the product to the declared recipient, or in the event of absence, to another person authorized by the customer.
You have 48 hours to notify boxtvtop.com and make any reservations with the carrier in the event of product loss or damage resulting from our responsibility.
For reasons of availability and packing, the order can be delivered multiple times to the customer. The customer does not pay for just one delivery. If a customer desires two delivery locations, he places two orders, with delivery costs associated with them. In the event that the requested item is not available, boxtvtop.com shall inform the customer that it is not available within 48 working hours, and deliver the relevant order within 30 days of the order confirmation.
You have 7 clear days (from receipt of the items) to form an opinion. In case of exchange or refund, return the item (s) new (s) in its (their) original packaging (s), undamaged, without adhesive tape, accompanied by all accessories. any, instructions for use and documentation to the shipping address. Items returned incomplete, damaged, damaged or soiled by the customer will not be taken back.
In the event of the exercise of the right of withdrawal, boxtvtop.com is required to reimburse the sums paid by the customer in full, excluding shipping costs, the return costs remain the responsibility of the buyer.
How to return items for refund or exchange?
Upon return, attach a copy of the invoice, in addition to the original packaging of your products: boxtvtop.com can only fully recover returned products (packages, cables, accessories, warranty vouchers, drivers). , Brochures, covers, covers, guards, etc.), with their original packaging.
Refund or exchange assumes that the product is not damaged: without traces, with transparent films, without small scratches or dents, or not completely returned.
The prices appearing in the catalog are prices including all taxes in euros taking into account the VAT applicable on the day of the order; any change in the rate may be reflected in the price of the products or services.
boxtvtop.com reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the purchaser.
The prices indicated do not include the costs of order processing, transport and delivery as long as they take place in the geographical areas provided below.
The price at which an invoice is sent to the customer is the price indicated on the order confirmation sent by boxtvtop.com. The price of the products shall be paid on the day of the actual order or by bank transfer. Payment is made by credit card or bank transfer.
boxtvtop.com cannot be held responsible for any damage of any kind, whether physical, immaterial or physical, that may result from malfunction or misuse of the products sold. It’s the same for potential product modifications from the manufacturers. In the event of a dispute, the customer will first contact the company for an amicable solution.
The products sold are guaranteed by their manufacturer. The term of the contractual warranty against any defect in materials or workmanship is specified in the notice provided during the sale. After-sales service is provided by the manufacturer
The warranty does not cover: replacement of consumables, abnormal or incompatible use of products (in this regard, we invite you to carefully read the usage instructions attached to the products, malfunctions related to accessories (power cables, etc.), malfunctions and their consequences due to unauthorized repaired intervention. By the manufacturer, defects and their consequences related to the use that is not compatible with the intended use of the product (professional and collective use …) and the defects and their consequences related to any external cause, in particular with regard to product exposure to water, thunderstorms and the consequences of using that do not comply with the laws and regulations of the products.
Confidentiality & Privacy
The provision of personal information collected for the purposes of distance selling is mandatory, this information being essential for the processing and delivery of orders and the preparation of invoices.
Failure to provide information results in the non-validation of the order.
Site users who have provided personal information through the site have a right of access to data concerning them, as well as the right to modify or delete them.