Terms of delivery
We deliver to certain countries: France, Belgium, Germany, the United Kingdom, Italy, Spain, Portugal, and Switzerland. Luxembourg.
Delivery is by Colissimo Service in the Post Office or by EMS service.
Date of dispatch of your order
All our orders are shipped within 24 business hours of your order.
– Date of your order – Date of shipment of your package
1 -From Saturday to Wednesday 1 – the next day
2 -Thursday and Friday 2 – the following Saturday
The times indicated are the times announced by our carriers, in working days.
Carrier : Colissimo – EMS service
Delivery time : 3 – 7 days ( France, Belgium, Germany, the United Kingdom, Italy, Spain, Portugal, and Switzerland. Luxembourg. )
Shipping cost : fixed rate
Cost per order : Free 0 €
Service provider : Colissimo / EMS
After order confirmation, boxtvtop.com undertakes to ship the product (s) by carrier according to buyer’s choice. This carrier, in turn, undertakes to deliver the order to the buyer’s address, which the latter will submit to boxtvtop.com.
The products are transmitted on the risks and risks of the recipient. The latter, upon delivery and in the presence of the carrier or the person making the delivery, must verify the quality and condition of the goods. If the items are damaged or lost, the buyer must make any necessary results and confirm his reservations by registered letter with acknowledgment of receipt from the carrier within three days of receiving the goods.
In addition, for deliveries in the buyer’s country, the customer undertakes to pay all taxes due on the import of products: customs duties, value-added tax and all other taxes due under the laws of the country of receiving the order. Delivery will be made by courier or other service provider.
Delivery to the customer is done by delivering the product to the declared recipient, or in the event of absence, to another person authorized by the customer.
You have 48 hours to notify boxtvtop.com and make any reservations with the carrier in the event of product loss or damage resulting from our responsibility.
For reasons of availability and packing, the order can be delivered multiple times to the customer. The customer does not pay for just one delivery. If a customer desires two delivery locations, he places two orders, with delivery costs associated with them. In the event that the requested item is not available, boxtvtop.com shall inform the customer that it is not available within 48 working hours, and deliver the relevant order within 30 days of the order confirmation.